Off-campus Pacific University users: To download campus access theses and dissertations, please log into our proxy server with your PUNet ID and password.

Non-Pacific University users: Please talk to your librarian about requesting this thesis or dissertation through interlibrary loan.

Theses or dissertations that have a specific embargo period indicated below will not be available to anyone until the date indicated.

Date of Graduation


Degree Type

Capstone Project (On-Campus Access Only)

Degree Name

Master of Science in Physician Assistant Studies

First Advisor

Bill Hatch, PA-C, MS


The business of medicine has changed substantially over the years, and all practitioners of medicine, physicians, physician assistants, and nurse practitioners, are being forced to play by a complex system of ever changing rules and regulations imposed on us by various entities. The Health Care Financing Administration, Medicare, Medicaid, and the multitude of other third party payers all require that practitioners now use a standardized, but complex, set of Current Procedural Terminology codes for billing our services. These CPT codes are designed to identify the nature of the patient encounter, the diagnosis, and the level of service provided by the practitioner. The Evaluation and Management codes, which indicate the level of service provided are often the scrutiny of auditors for third party payers, being reviewed for accuracy to determine whether the level of service is comparable to the diagnosis, and whether it is supported by the documentation. The providers of Legacy Clinic Good Samaritan were audited to determine the accuracy of their Evaluation and Management coding. Overall accuracy was found to be comparable to the national average revealed in a previous study.


The digital version of this project is currently unavailable to off-campus users; however, it may be requested via interlibrary loan by eligible borrowers from Pacific University Library. Pacific University Library is a free lender. (Library Use: NL)