Off-campus Pacific University users: To download campus access theses and dissertations, please log into our proxy server with your PUNet ID and password.

Non-Pacific University users: Please talk to your librarian about requesting this thesis or dissertation through interlibrary loan.

Theses or dissertations that have a specific embargo period indicated below will not be available to anyone until the date indicated.

Date of Award


Degree Type

Dissertation (On-Campus Access Only)

Degree Name

Doctor of Psychology (PsyD)

Committee Chair

Maryka Biaggio, PhD

Second Advisor

Dan McKitrick, PhD


In American society, assertiveness is an important means of achieving goals and is highly valued in .the professional arena. In the united States, mainstream values regarding what constitutes healthy and adaptive interpersonal behavior often reflect a valuing of stereotypic, middle-class masculine behavior and . related norms, e.g., individualism (Fine, 1985; Gervasio & Crawford, 1989). Many of the values embraced by Southeast Asian cultural groups are quite different from American values, including the importance of community relationships, group orientation, conformity, self-restraint in interpersonal conduct, and the concept of saving face (Fukuyama & Coleman, 1992; Sue, Sue, & Ino, 1990; Uba, 1994). This study investigates how the values underlying assertiveness in American culture conflict with Southeast Asian values, and in particular how Southeast Asian women cope with competing demands to be assertive and accommodating. The research approach is a qualitative analysis; nine Southeast Asian women were interviewed with respect to how they cope with competing demands to be assertive and accommodating. The results from the study provide rich information that could potentially be useful in augmenting future quantitative studies relating to different cultural expectations for interpersonal behaviors, particularly . with regard to interpersonal relating and assertiveness in the professional arena. The results suggest that the issue is not the values underlying the construct of assertiveness per se that make it difficult for Southeast Asian women to behave in an assertive manner, but the clash of competing values between the individual's cultural values and the mainstream cultural values.